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Today\u2019s global pandemic was just a worst-case scenario when Deanna Sellnow, Ph.D., and Timothy Sellnow, Ph.D., developed a communications plan for the Centers for Disease Control and Prevention in 2006.<\/p>\n
Still, the husband and wife team, both faculty in the Nicholson School of Communication and Media, are encouraged they could play a part in how critical messages are relayed to the general public by elected officials and health professionals.<\/p>\n
\u201cWhat we\u2019re doing makes a difference in a positive way,\u201d said Timothy Sellnow. \u201cIt gives people the chance to protect themselves, their health and their community.\u201d<\/p>\n
The CDC project teaches influential people effective communication techniques during a health crisis. It follows the Sellnows\u2019 communication model, IDEA, which both prioritizes information and simplifies messaging using the acronym \u201cinternalization, distribution, explanation and action.\u201d<\/p>\n
\u201cOne of our main concerns has been informational outlets speaking with certainty,\u201d said Timothy Sellnow. \u201cIn crisis communication, if you say one thing and then change that into something else later it becomes a huge question of credibility.\u201d<\/p>\n
Deanna Sellnow points to the flood of inconsistent information at the outset of the 2020 pandemic. Competing narratives can really skew the way people process and react to information, she said, which in turn can produce deadly outcomes.<\/p>\n
\u201cThe right words can save lives,\u201d adds Timothy Sellnow. \u201cNobody can make informed decisions if messages aren\u2019t consistent or general enough for the public to understand.\u201d<\/p>\n
Their model also broadens messaging and encourages experimentation so multiple audiences with different backgrounds, viewpoints and needs receive clear messages.<\/p>\n
\u201cMessages that seek to serve each of these many communities are necessary for public empowerment,\u201d said Deanna Sellnow. \u201cFor example, taking the rhetoric of scientists and transforming it into something everyone can understand\u2026 even those that don\u2019t hold degrees in STEM.\u201d<\/p>\n
The pair continue to advise the CDC among other global leaders in public health on proper communication in health crisis. Recently, Timothy Sellnow was appointed to an advisory panel for the World Health Organization, where he will serve as an external expert in risk communication.<\/p>\n
\u201cSeeing organizations such as the WHO apply our research and reap positive outcomes is inspiring,\u201d Timothy Sellnow said.<\/p>\n
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Today\u2019s global pandemic was just a worst-case scenario when Deanna Sellnow, Ph.D., and Timothy Sellnow, Ph.D., developed a communications plan for the Centers for Disease Control and Prevention in 2006. Still, the husband and wife team, both faculty in the Nicholson School of Communication and Media, are encouraged they could play a part in how […]<\/p>\n","protected":false},"author":134,"featured_media":27961,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[38,39,13,37,5967,5377,28],"tags":[],"class_list":["post-27959","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-breaking-news","category-faculty-news","category-news","category-communication","category-notables","category-research","category-top-news"],"yoast_head":"\n