April 23, 2020

Manager Resources

The TRT program is here to express our condolences and offer support as the hospitality industry recovers from the effects of COVID-19. We have compiled the following resources in the hope that it may be helpful to you and your family during this challenging time. 



En Español:

¿Habla usted español? El Programa de Investigación Dirigida (TRT, por sus siglas en inglés) se dedica a proveer recursos para ayudar a los empleados en la industria de hospitalidad a navegar este momento difícil. A continuación, encontrará enlaces a recursos que pueden ayudarlo a usted o su familia. Los recursos pueden ayudarle a mantenerse actualizado con información sobre COVID-19, encontrar asistencia financiera, encontrar empleo alternativo durante este tiempo, o lidiar con el estrés o las dificultades de salud mental. El Programa TRT no ofrece ninguna garantía sobre la disponibilidad o idoneidad de esta información para su situación y cualquier acción que usted realice al consultar la información en este sitio web es estrictamente bajo su propio riesgo. La información contenida en estos sitios web no refleja necesariamente las opiniones del programa TRT ni de nuestra agencia de financiación, el Centro de Educación e Investigación Sunshine, o el Instituto Nacional de Seguridad y Salud Ocupacional. Estamos dedicados a proveer recursos para empleados de hospitalidad que no hablan inglés. Muchos de los recursos a continuación se ofrecen en español y han sido traducidos por sus fuentes originales. Estas fuentes tendrán este ícono [ICON GOES HERE] junto a su título. Para cualquier recurso que no esté traducido en su fuente original, puede usar el navegador Google Chrome para traducir el material. Un video a continuación, ofrecido en español, muestra cómo usar el navegador Google Chrome para traducir material del inglés a otro idioma.




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Alternative possibilities are described here, but if employees must be let go or furloughed, resources are also provided regarding best practices for breaking the news, as well as resources you can share with those employees.

5 Common Layoff Myths for Managers by TRT


“The Coronavirus Crisis Doesn’t Have to Lead to Layoffs” by Atta Tarki, Paul Levy, and Jeff Weiss Harvard Business Review


“How to Tell Someone They’re Being Laid Off” by Rebecca Knight Harvard Business Review

People + Work Connect


Talent Exchange

  • The Talent Exchange is a platform that may help organizations who have employees impacted by COVID-19 find new opportunities at other companies while still allowing organizations to communicate with their furloughed employees so that they can return when the opportunity arises. This platform also helps organizations seeking to hire quickly.

  • https://eightfold.ai/talent-exchange/


Amazon is hiring!

  • If you intend to hire your employees back, you can help them by pointing them to available temporary work in other areas. For example, this link directs employees to Amazon, which is offering temporary work for employees whose employers intend to hire them back.

  • https://www.amazondelivers.jobs/covid-19-updates/

The following sources provide helpful tips and recommendations on how to productively telework and effectively manage employees and teams who are working remotely.


Coronavirus and Teleworking Employees: Set Guidelines, Priorities” by Kathy Gurchiek SHRM


“A Guide to Managing Your (Newly) Remote Workers” by Barbara Z. Larson, Susan R. Vroman, and Erin M. Makarius  Harvard Business Review


Engaging Remote Workers (SHRM)


Society for Industrial Organizational Psychology (SIOP): Business Resources


“Working Remotely During COVID-19: Your Mental Health and Well-being” from the American Psychiatric Association Foundation Center for Workplace Mental Health


Society for Human Resource Management (SHRM) HR Q&As: Where can I find government and other reliable resources for workplace issues related to the coronavirus?


CDC: Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)


The following resources discuss the impact of the coronavirus on the hospitality industry and include industry-specific recommendations.


Ecolab: Covid-19 Resources


Cleaning and disinfecting guidance for hospitality – COVID-19

United States Department of Labor Occupational Safety and Health Administration resources and standards regarding coronavirus:


Crisis Management Resources for Hotels Master List from Fuel


Coronavirus: Impact on the Hospitality Industry from Hospitality Net


Regional Studies Association COVID-19 Resources


Coronavirus Information for Central Florida Lodging Establishments from the Central Florida Hotel and Lodging Association


My GY Global News Releases:


COVID19 Travel Industry Research

  • This source from the U.S. Travel Association includes regularly updated travel data in the midst of COVID-29

  • https://www.ustravel.org/toolkit/covid-19-travel-industry-research


COVID-19 Reopening Guidance: A Guide for the Restaurant Industry

The following sources can help you successfully handle the necessary transitions recent events have prompted, as well as help your employees successfully transition.


Labor Occupational Health Program at University of California, Berkeley


Oregon Institute Occupational Health Sciences: COVID-19 and the World of Work


Benefits Opportunities for Employees in Transition from the Central Florida Hotel and Lodging Association


Indeed Career Guide: What to do if your job is affected by corona virus


COVID-19 Resources for Restaurants and Restaurant Workers:


COVID-19 Reopening Guidance: A Guide for the Restaurant Industry

The following information can help you handle your finances during this difficult time.


“Protect Yourself Financially From the Impact of the Coronavirus” from Consumer Finance Protection Bureau


GreenPath Financial Wellness

  • A national non-profit organization that provides learning opportunities and resources to support individual’s financial wellness. Free resources include budgeting worksheets and articles on preparing for financial emergencies and dealing with income loss.

  • https://www.greenpath.com/

The following resources can be of value to your loved ones, from free meals for your kids to fun activities you can do as a family.


Free meals for your kids!

  • Many Florida schools are offering free meals to students 18 and under during coronavirus closures. Click here to find locationsMany Florida schools are offering free meals to students 18 and under during coronavirus closures. Click here to find locations

  • https://summerbreakspot.freshfromflorida.com/

“Interventions for Online Therapy with Youth”


Over 30 Virtual Field Trips with Links


Florida Department of Education Free Resources for Families and Teachers

Improve Sleep: Tips to Improve Your Sleep When Times are Tough

The following resources include benefits you and your organization can access, as well as how to handle unemployment.


How to apply for unemployment in Florida:


Unemployment, Healthcare, and Business Resources on Benefits.gov:


Assistance through Florida Department of Economic Opportunity:


Keeping utilities on


Health Insurance Providers Respond to Coronavirus (COVID-19) from American Health Insurance Plans


If you find that you have some extra time on your hands, you may want to work on continuing to develop your skills and further your education. The following resources can provide a structured means for you to achieve those goals.


Coursera | Build Skills with Online Courses from Top Institutions

  • This resource provides access to free, online educational courses that allows users to learn skills and earn certificates or degrees.

  • https://www.coursera.org/


The following provide helpful mental health-related resources and recommendations to manage stress, anxiety, and more from both a prevention and intervention perspective.


UCF Restores offering mental health assistance during coronavirus outbreak:

Supporting Mental Health Of Employees During and Beyond COVID-19

Centers for Disease Control and Prevention mental health-related recommendations regarding the management of anxiety and stress:


National Alliance on Mental Illness COVID-19 Resources and Recommendations:


Coronavirus and Mental Health: Taking Care of Ourselves During Infectious Disease Outbreaks


“Coronavirus: Overcoming the Loneliness of Social Distancing” by Kathy Gurchiek SHRM

Build Your Resilience in the Face of a Crisis


Government Response to Coronavirus, COVID-19:


Florida Department of Health: What you need to know about COVID-19 in Florida

COVID-19 Stress Among Your Workers? Healthy Work Design and Well-Being Solutions are Critical


Economic Security during the COVID-19 Pandemic: A Healthy Work Design and Well-Being Perspective

How useful did you find the information for managers?

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For more questions about the Sunshine Education and Research Center and the Targeted Research Training Program, please contact Dr. Mindy Shoss at targetedresearch@ucf.edu.