Best Practices for Effective Communication Training

The National Communication Association hosted its 2012 Training and Development Divisions annual business meeting where panelists presented their 12 practices for communication scholars and practitioners in regard to communication training and development.

NCA attempted to assemble the best practices within areas of communication for a significant period of time. In 2010, NCA charged a Blue Ribbon Panel on Best Practices for Training and Development to research U. S. state governmental materials in all 50 states. The panel results were combined and presented at the 2011 NCA annual conference in New Orleans. During the conference, a second panel was assembled to gather feedback.

Ultimately, at the end of the multi-year effort, the final practices reflect a broader framework of competence, accountability and transparency for all NCA training and development scholars, practitioners and consultants. They consist of 12 best practices in six areas of: Transparency to Clients and Trainees, Assessable Methods, Technology Proficiency, Professional Development, Organizational Expertise, Instructional Design and Communication Proficiency.

For an in-depth analysis of the twelve best practices, refer to the NCA Training & Development Division Newsletter, Volume 18, Issue 1, Pages: 10-12.

To read the full issue, you can find it here.



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