FAQ

All Information (and more) Available In Your Syllabus

When are the weekly MALL hours due for the course?

The MALL hours due each week will vary depending on which day your class is and some classes do not require MALL hours.. Please contact your instructor or refer to your course syllabus for details. This is especially important during holidays or testing weeks.

Why is the MALL not open on Saturdays?

Based on polls completed by students, the day with the least number of students indicating that they would use the MALL on that particular day is Saturday.

Do I have to complete my MALL hours all in one sitting?

Not at all. Although you have a minimum number of MALL hours required for your course, you can complete them during several visits during the normal operating hours. Taking breaks is encouraged as it can help students process information they recently learned.

Do I have to stay for the full MALL hour requirement?

If you wish to receive full credit for your weekly MALL hour requirement, you must be signed into the MALL for at least that amount of time. The number of hours required is a minimum. You may stay as long as you like to accomplish your learning tasks.

If I do more than my required MALL hours, will they “roll over” into the next week’s required hours?

No. Going over your required MALL hours does not mean that they add on to the next week’s requirements. The number of hours required is a minimum and staying over that time will benefit you but staying over is not required and does not count towards a future week.

Is the MALL open during the week of testing?

The MALL is not open for hours the week of testing since every MALL room is going to be reserved for testing GEP Mathematics courses. However, it will be open in the evenings during testing week to answer any questions prior to your exam and assist with the weekly assignments. When testing is occurring in the MALL, students are encouraged to go to the Math Lab if assistance is needed.

Can I work on my assignments at home?

Of course. As long as you have purchased an access code and activated it, you may work on your assignments anywhere you have internet access. Keep in mind that if your course requires, you still need to complete your MALL hours for credit and working on weekly assignments are a great way to get those hours done in the MALL.

May I borrow a calculator from the MALL if I forgot mine?

No.  It is the responsibility of the student to come prepared to the MALL with all of the materials they will need. The MALL does not carry extra calculators for student use.

May I use a graphing calculator in the MALL during MALL hours and just not bring it for the exam?

Students may use a TI-30XA calculator during MALL hours and during tests. Using any other calculator is not allowed and can result in a zero for your MALL hours that week. In short NO graphing calculators OR any other calculators allowed apart from the one and only TI-30XA.

Do you have a lost and found?

Any lost items found within the MALL will be placed in a box at the front desk and kept for a period of one week. If an item is not retrieved by the student, it is sent to the lost and found at the information desk on the first floor of the Student Union.

Why do you take my bluebook/greenbook when I come for a test?

You must bring an 8 ½ by 11 size bluebook/greenbook in order to enter the MALL during testing. We take your bluebook/greenbook in exchange for a bluebook/greenbook that will be passed out to you when the test is about to begin. We do this in order to provide you with anonymity and, in turn, assure the MALL staff that nothing is pre-written in the bluebook/greenbook when the student enters the testing environment. The bluebook/greenbook is used for scratch paper for you to do your work on.

Can the front desk assistant tell us our total hours?

No. A script is run at the end of the week so that the instructors have a record of the total amount time spent in the MALL during the week. They use this record to determine your MALL hour grade for the week. Before then, however, you are the only one with access to that information, and that is only if you have kept your own records.

Once I have registered for a test time, may I come to a different test time?

No, you may only take your test at the schedule time. You should arrive 15 minutes before your scheduled test time. The ability to register at any time is meant to make it convenient for you to register for a test that fits with your schedule.  Per the syllabus, there are no make ups for missed tests so it is important that you schedule your test and arrive at the proper time to take it.

Can Graduate/Undergraduate Assistants or Instructors help us on Quizzes or Practice Tests?

Graduate/Undergraduate Assistants and instructors are not allowed to give you step-by-step help on your quizzes or practice tests. However, after you have completed and submitted the quiz or practice test, they can go through each problem and see where you had difficulties.

If I do not have my UCF ID card, may I still come into the MALL?

No, we must be able to validate your identity with a UCF-issued ID. It is the student’s responsibility to bring his/her ID. You are required to bring your valid UCF ID every time you enter the MALL.